The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. BG Wellness Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 days after the confirmation. The refunded amount will be directly transfered to customer bank account via BG Wellness Sdn Bhd bank account.

Please return your purchase to the following address:

BG Wellness Sdn Bhd (1126722-D)

Unit 603, Block C, Pusat Perdagangan Phileo Damansara 1. No,9, Jalan 16/11, Off Jalan Damansara 46350 Petaling Jaya, Selangor

Please contact us at info@bg-wellness.com or Customer service hotline: +6012-2766572 if you have any questions or doubts.